Greenwich and Bexley Community Hospice

Bostall Hill, Abbey Wood, London, London, SE2 0GB
 
513 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 13 of 52
 
Review of Inpatient Unit
23rd May 2023


Treated very well

Suggested improvements
Nothing, everything good

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Inpatient Unit
23rd May 2023


Everything was good and done professionally

Suggested improvements
All is perfect

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Community Palliative Care Team
23rd May 2023


-

Suggested improvements
-

2023-05-25 10:03:46
Response from Greenwich and Bexley Community Hospice

Thank you for taking time to complete this review. I notice that there is a good but slightly lower score for caring and information and would be keen to listen to your thoughts on this so we can make improvements to our service offer going forward. Please do get in touch via info@gbch.org.uk or calling on 0208 320 2244. Kind regards, Graham Turner Director of Care & Service Transformation

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Community Palliative Care Team
23rd May 2023


-

Suggested improvements
-

2023-05-23 14:50:51
Response from Greenwich and Bexley Community Hospice

Thank you for your review. I notice that there is a lower score for both 'involvement' and 'information', I would be really keen to listen to your thoughts on how this could have been improved for you so that we might improve our offer to others in the future. Please do get in touch. Kind Regards, Graham Turner Director of Care & Service Transformation 0208 320 2244

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Community Palliative Care Team
23rd May 2023


I was visited by Sue. She gave me plenty of time to discuss my situation and she acted immediately on things she suggested

Suggested improvements
-

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Community Palliative Care Team
23rd May 2023


-

Suggested improvements
-

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Rehabilitation and Wellbeing
25th April 2023


Very friendly, put me at ease and helped me complete all the exercises very efficiently

Suggested improvements
-

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Inpatient Unit
25th April 2023


Staff and organisation were very supportive

Suggested improvements
The only complaint is the room being cold but I was given a heater

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Inpatient Unit
25th April 2023


Nurses excellent and caring

Suggested improvements
-

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Community Palliative Care Team
25th April 2023


My personal experience with the hospice was very impressive. From my first phone call to the hospice then a home visit followed quickly, putting all my personal details on record, advising what service I can have and put that into action efficiently. Regular phone calls to reassure.

Suggested improvements
This comment is not a criticism. When I missed their call I try to call back but never reach the person. This reflects how busy you are!

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
 
Page 13 of 52
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Resources

Short link to review Greenwich and Bexley Community Hospice: http://iwgc.net/eoa8m